HELLO, I’M MARLEE TOPKIS
ABOUT ME
Hey readers! I’m Marlee Topkis a senior at Penn State majoring in Hospitality Management. I believe that in order to succeed in the Hospitality Industry, one must possess an aptitude for originality, the capability to work effectively with clients and associates, and determination. I am detail oriented, well organized, and have strong analytical skills however it was my love of interacting with others and passion for travel that motivated me to pursue a career in Hotel Management.
I have had multiple hands on experiences within the hotel industry at very diverse properties. In addition, I have held internships in numerous hotel departments including Sales, Human Resources, Food and Beverage, and Special Events.
I love listening to Bruce Springsteen, baking tasty desserts, exploring new cities, and talking about my aspirations. If you want to learn more about me or just want to talk about travel please feel free to contact me at mzt5190@psu.edu .
SALES INTERNSHIP: SHERATON TIMES SQUARE, NEW YORK
June 2016- August 2016
Worked closely with sales managers to assist them with daily work. Proficient using ISAC. Able to create contracts, addendums, and handovers. Shadowed managers on property tours. Interacted with clients to help sell event space. Assisted with daily sales operations including: invoicing, receiving, and customer service.
HUMAN RESOURCES EXTERNSHIP: ST. REGIS, NEW YORK
December 2015-January 2016
Assisted in processing new hire forms, benefits, and payroll paperwork. Completed an I9 and Employee File Audit. Acquired knowledge about Labor Relations and Collective Bargaining Agreements. Learned about Recruiting and Associate Relations. Gained exposure to Learning and Development programs
SPECIAL EVENTS/ F&B INTERNSHIP: NOMAD HOTEL, NEW YORK
June 2015-August 2016
Organized and prepared day of event documents. Created floor plans using Social Table. Tracked and recorded inventory resulting in a more efficient operation. Executed and maintained food and beverage station design during events. Interacted with guests daily and assisted in resolving issues. Recognized for exceptional work and enthusiasm.
WAITRESS: LIFETIME FITNESS CAFÉ, WHITE PLAINS NY
June 2014-August 2014
Worked at the cafe of a 209,000 square foot fitness facility. Took customers orders, performed food preparation, made food recommendations upon request. Cleaned all work areas, equipment, and seating areas.
"CUSTOMER NEEDS MAY VARY, BUT THEIR BIAS FOR QUALITY NEVER DOES."
